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All our payments are made in a secure environment with Bancontact, Visa, Mastercard, American Express or by online transfer via Klarna.
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Yes, this is possible via the Track&Trace code of our logistic partners DHL, BPost, DPD and UPS.
Can I track my order online?
Which payment methods does Your Quest accept?
How much are the shipping costs?
The shipping costs are calculated based on the specified address. You can have the shipping costs calculated during the ordering process.
Shipping costs:
To Belgium: 5.35€
To the Netherlands: 8€
To Luxembourg: €8.35
To Germany: 8.1€
To France: 11€
To Great Britain: 19.85€
FREE shipping to Belgium and the Netherlands from 90€.
FREE shipping to Luxembourg, Germany, France and Great Britain from 120€.
Can I return a product?
A product can only be returned unused and in its original packaging. All returns must be made known by email to info@yourquest.be. You must state your full name, account number and order or invoice number.
The cost of return is at the expense of the customer. The purchase amount will be refunded within a maximum of 30 days to the account number with which the payment was made to Your Quest.
Returns should be made to this address:
Your Quest
Amelsdorp 90
3740 Bilzen
Belgium